BridgNet Connect

Business Kit – Complete Documentation Package

Table of Contents

  1. Terms of Service (Customer Agreement)
  2. Customer Intake Form
  3. Referral Program Agreement
  4. One-Page Sales Pitch
  5. Invoice Template
  6. Activation Confirmation Form
  7. Internal Role Breakdown
  8. Billing Tracker Template
  9. Support Policy
  10. Brand Statement

1. Terms of Service (Customer Agreement)

BridgNet Connect – Independent Account Management & Support Service

Service Description

BridgNet Connect provides third-party account management, activation assistance, and local support services for customer-owned satellite internet equipment. We are not an internet service provider.

No Affiliation Disclaimer

BridgNet Connect is an independent service and is not affiliated with, endorsed by, or a representative of Starlink, SpaceX, or any satellite internet provider.

Customer Responsibilities

The customer is solely responsible for:

Activation Fee

The activation fee covers account setup, device registration, plan configuration, testing, and onboarding. Activation fees are non-refundable once setup begins.

Monthly Service Fee

The first month service fee is charged only after activation is confirmed and the connection is working. Monthly service fees are non-refundable once service is active.

Managed Billing Period

BridgNet Connect manages billing for the first three (3) months. After this period, billing responsibility will be transferred to the customer's own payment method.

Service Interruptions

BridgNet Connect is not responsible for service outages, speed limitations, satellite coverage issues, weather interference, or any disruption caused by third-party providers.

Refund Policy

Activation fees are non-refundable once setup has started. Monthly service fees are non-refundable once service is activated.

Limitation of Liability

BridgNet Connect shall not be held liable for loss of data, business interruption, or financial loss caused by service outages or third-party network failures.

Termination

Either party may terminate service with 7 days written notice. No refunds will be issued for unused service periods.

Governing Law

This agreement is governed by the laws of Jamaica.

2. Customer Intake Form

BridgNet Connect – Customer Information Form

Yes
No
Cash
Bank Transfer
Card

3. Referral Program Agreement

BridgNet Connect – Referral Rewards Program

Rules:

4. One-Page Sales Pitch

BridgNet Connect

Your Bridge to Reliable Internet

We help Jamaicans get connected through managed satellite internet activation, billing support, and local technical assistance.

What We Do:

Why Choose Us:

Pricing (Estimated):

Contact Us:

5. Invoice Template

BridgNet Connect – Invoice

Description:

Item Amount
Activation Fee
Monthly Service Fee (First Month)
Subtotal
Discount
Total Due

Notes: Activation fee is non-refundable. Monthly service is billed only after activation is confirmed.

6. Activation Confirmation Form

BridgNet Connect – Activation Confirmation

Yes
No

I confirm that my satellite internet service has been successfully activated and is working.

7. Internal Role Breakdown

Role 1 – Client Coordinator

Role 2 – Account Manager

8. Billing Tracker Template

Customer Name Phone Activation Date Month 1 Paid Month 2 Paid Month 3 Paid Billing Transfer Date Referral Credits Notes

9. Support Policy

Response Time: Within 24 hours

Emergency Support: Available for outages exceeding 48 hours

BridgNet Connect provides best-effort local support and does not guarantee uninterrupted service.

10. Brand Statement

BridgNet Connect bridges the gap between global satellite technology and local Jamaican reliability through managed activation, billing support, and trusted local service.

To save as PDF: Click "Print / Save as PDF" button, then select "Save as PDF" as your printer destination.