Public Queries & Answers

Ask general questions about satellite internet in Jamaica. The team posts answers publicly so the community stays informed.

Latest Public Answers

Activation Timeline

We explain typical activation timelines and what to prepare before your appointment.

Travel & Backup Use

Learn when the 50GB plan makes sense for backup internet and travel use cases.

Installation vs Activation

Clear breakdown of what is included in activation and when installation is needed.

Answers are posted after review. For urgent help, contact the team directly.

Submit a General Query

For private or urgent matters, use the contact details on the home page.